Salesforce Implementation Consultant: FSM

Dutch Office

Contract

Full time

Job Description:

As an Experienced Field Service Management Consultant, you will advise and implement solutions to streamline field service operations for our clients. You will collaborate closely with clients, leveraging your expertise to develop tailored strategies for enhancing service delivery capabilities.

Responsibilities

  • Conduct comprehensive assessments of clients' field service operations to identify areas for improvement.
  • Design and implement customized Field Service Management solutions based on industry best practices and integrated with various SalesForce ERP packages.
  • Provide expert guidance on optimizing workforce scheduling, routing, and dispatching processes.
  • Lead cross-functional teams to integrate solutions with existing enterprise systems.
  • Deliver training sessions to ensure successful adoption and utilization of implemented solutions.
  • Serve as a leading advisor to clients, offering ongoing support to address evolving business needs.
  • Stay informed about emerging trends and technologies in Field Service Management and ERP.


Requirements

  • Thorough understanding of Salesforce Field Service Management and relevant clouds.
  • Minimum bachelor's degree in business administration, Engineering, Computer Science, or related field.
  • Minimum 5 years of experience in Field Service Management consulting.
  • Deep understanding of Field Service Management processes.
  • Proficiency in implementing and configuring Field Service Management software platforms.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively.
  • Relevant certifications in Field Service Management preferred.
  • Customer references and / or implemented examples is a bonus.

Benefits

  • Premium salary – because we know you're worth it.
  • International working environment – thank you, Salesforce.
  • Bike Plan – pedal to the metal, environmentally.
  • Lease car – pedal to the metal, environmentally, depending on location and region.
  • Maximum freedom to operate – your inner free spirit will thank you.
  • Career development at your own pace – ambitions, assemble!
  • A Personal coach – yes, like Oprah, but for your career.
  • Personal Development track – because levelling up isn’t just for video games.
  • Possibility to travel – not bad for those with a wanderlust itch.
  • Laptop and Telephone – your trusty sidekicks.
  • Gym membership – because those "sitting on a cloud" muscles need a workout too!
  • A killer, international team to work with – yes, we saved the best for last


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